Company News...


Expansion into Leeds
We have recently opened a Leeds office that will provide services to our customers based in the North.



Expansion into Bath, Somerset
We have recently opened a Bath office that will provide crystal report online training services to our customers based in the West Country. We have found the locality to be ideal and close to several commercial centres. Our business ethos of offering our staff flexible working arrangements has driven this move.



New Innovations
We have started to provide online support and crystal report writing for our existing clients, and have created partnerships with them to facilitate report writing in a more "real time" fashion. We are now able to remotely logon to customers PC's and view reports they have issues with and resolve the issues there and then. This is a step into the future with the aim of providing a complete customer management reporting service.



Quality Control
As a company we have started the ISO 9003 certification, in addition we provide all our customers with fully documented reports, and provide online support to rectify any reported errors. We aim to respond to all issues within 4 hours. The consultant in charge of the client account will always be the first port of call for any issues, as he/she will have knowledge of the customer and the crystal reports that have been created.



Open House
All our reports are fully editable by the customer and the customer is free to make any changes they feel are appropriate. At the end of a consultancy we provide a "master" CD with all reports created.